You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.
What is your Return Policy?
At Northgrid Supply, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:
1. Return Window
You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.
2. Who Pays for Return Shipping?
If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.
3. Damaged or Defective Items
Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.
4. Changed Your Mind?
If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).
5. Refund Processing
Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.
If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@northgridsupply.com and we’ll look into it immediately.
6. Restocking Fees
In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.
The Himiway C1 Kids eBike is an electric balance bike designed for young riders who are learning balance, coordination, and outdoor riding skills under adult supervision. Built with a 6061 aluminum frame, 16" x 3.0" fat tires, adjustable fit, and kid-focused speed modes, it gives children a stable and controlled way to enjoy outdoor riding.
Powered by a 36V 10Ah battery and 350W brushless geared hub motor, the C1 offers a 40–50 mile range and selectable speed modes from 4 to 15 MPH. It includes a thumb throttle, LCD display, rear hydraulic brake, extended seat, and a lightweight 32 lb design for riders within the recommended 3'3"–4'9" height range.
Himiway C1 Kids Electric Bike
UL 2849 Certified | 45 to 50 Mile Range | Adjustable Speed Modes
The Himiway C1 Kids Electric Bike is designed for young riders who are ready for more freedom, while giving parents added control and peace of mind. With adjustable speed modes, a lightweight frame, dual disc brakes, and parental remote control, the C1 helps make everyday riding safer, easier, and more enjoyable for kids.
Why Parents Love the C1:
3 smart speed modes let young riders start at 7 mph, then move up to 13 mph or 15 mph as their skills improve
Adjustable seat and handlebars fit riders ages 4 to 12, with a recommended height range of 3'3" to 4'9"
Dual disc brakes with motor cutoff help provide safer and more controlled stopping
Parental remote control allows speed limiting or motor shutoff when needed
Built for Kid-Tough Fun:
33 lb lightweight frame makes the bike easier for kids to handle
16" fat tires are built for sidewalk cracks, gravel paths, and everyday riding surfaces
Adjustable design helps the bike grow with your child
45 to 50 mile range supports longer rides and outdoor adventures
Safety and Certification:
The Himiway C1 is UL 2849 certified, giving parents added confidence in its electrical safety standard. It is built for young riders who need a balance of safety, comfort, control, and adventure.
Key Features
40~50 Miles
Per Charge 1
165 lbs
Payload Capacity
360 Wh
Samsung/LG Battery
350 W
Geared Hub Motor
4~15 Mph
2 Speed Mode 2
16×3 "
Fat Tire
Beyond Screens, Back to Life
Childhood deserves sunlight, fresh air, and real outdoor adventure. The Himiway C1 encourages kids to spend more time outside, enjoy active play, and create meaningful moments with family
Grows With Their Dreams
The C1 is designed to grow with young riders, from early practice rides to more confident outdoor adventures. Its lightweight aluminum frame and adjustable design help support comfort, control, and long-term use as your child grows.
Recommended height: 3'3" to 4'9"
Payload capacity: 165 lbs
Recommended age: 4 to 9 years old
Confidence in Every Stop
The C1’s hydraulic brakes provide smooth and reliable stopping power, helping young riders feel more secure while giving parents added peace of mind.
160 mm hydraulic brake
Electronic auxiliary brake
Smart Safety, Thoughtfully Designed
Small safety details help make every ride more controlled. The thumb throttle helps prevent accidental acceleration, while responsive handling supports a balanced and safer riding experience.
Speed That Matches Their Growth
The C1 lets young riders progress at their own pace. Low-speed mode helps beginners learn with confidence, while high-speed mode gives more capable riders extra freedom as their skills improve.
Low-speed mode: 4 / 7 / 9 mph
High-speed mode: 7 / 13 / 15 mph
A Seat That Adapts As They Grow
The long ergonomic saddle helps provide a stable and comfortable fit as your child grows, giving them room to ride with better balance and support.
Control Made Simple
Soft textured grips, an intuitive thumb throttle, and an easy-to-reach brake lever help young riders feel more confident and in control from the first ride.
Engineered for Safe Play
The shortened footboard helps keep legs clear during sudden stops or small tumbles, giving young riders more room to react safely while they ride.