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- Regular price
- $799.00
Estimated shipping time
Estimated shipping time
You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.
What is your Return Policy?
What is your Return Policy?
At Northgrid Supply, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:
1. Return Window
You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.
2. Who Pays for Return Shipping?
- If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
- If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.
3. Damaged or Defective Items
Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.
4. Changed Your Mind?
If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).
5. Refund Processing
Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.
If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@northgridsupply.com and we’ll look into it immediately.
6. Restocking Fees
In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.
The Urban is a lightweight, foldable electric scooter designed for everyday city commuting. Its 500W brushless motor delivers a top speed of 25 mph, while the 48V 10.4Ah battery provides a maximum range of up to 25 miles under specified riding conditions.
At 44 lbs, it combines portability with a corrosion-resistant aluminum construction and a secure folding system. C-shaped front and rear suspension, disc brakes with EABS, 8.5-inch tubeless tires, a smart display, and integrated lighting support practical daily riding.
Key Features
- 500W Brushless Motor: Provides city-focused power with up to 1,092W peak power and up to 21 Nm of peak torque.
- 25 MPH Top Speed: Supports a maximum verified speed of 25 mph.
- Up to 25-Mile Range: Maximum range is rated at 25 miles under specified riding conditions.
- Lightweight Design: Net weight is 44 lbs for easier carrying, storage, and transportation.
- Quick Folding System: Secure folding mechanism folds in approximately 3 seconds for compact storage.
- C-Shaped Suspension: Front and rear C-type spring suspension helps absorb bumps and uneven road surfaces.
- Smart Display: Bright display provides riding information including speed, battery level, and riding mode.
- NFC-Ready Access: NFC functionality provides tap-based scooter access.
- Integrated Lighting: Features front lighting, turn signals, and brake lighting.
- K-Mark Certified Lighting: Lighting system is K-Mark certified.
- Smart Charging Port: Rebound charging-port design helps protect the port from dust, moisture, and debris.
- Four Color Options: Available in Black, Green, Yellow, and Blue.
The Finer Details
K-Mark Certified Lighting
Equipped with a K-Mark certified lighting system, ensuring compliant brightness, reliability, and visibility—designed to enhance safety and confidence during urban rides, day or night.
Power Made for the City
Delivering up to 21 Nm of peak torque, the Urban e-scooter powers smoothly through city streets and slopes—effortless starts, confident climbs, and a ride that always feels in control.
Power Up Faster, Ride Longer
A rebound charging port design that protects against dust, moisture, and debris, ensuring long-lasting cleanliness and functionality while enhancing the product's reliability.
Specifications
- Battery Capacity: 48V 10.4Ah
- Battery Type: DMEGC 18650
- Motor: Brushless 500W
- Peak Power: 1,092W
- Peak Torque: Up to 21 Nm
- Top Speed: 25 mph
- Maximum Range: 25 miles (165 lb rider, 15 mph, flat terrain)
- Climbing Angle: 20°
- Controller: 48V 20A
- Brakes: 120mm disc brakes + EABS
- Suspension: Front and rear C-type spring shock absorbers
- Tires: 8.5 × 3.0 tubeless tires
- Display: Embedded smart display
- Charger: 54.6V 1.75A
- Handle & Stem Material: 6061 aluminum alloy
- Frame Parts Material: 6082 aluminum alloy
- Deck Material: 6063 aluminum alloy
- Fender Material: PP
- Suspension Spring Material: 50CrVA steel
- Net Weight: 44 lbs
- Package Weight: 56 lbs
- Maximum Load: 220 lbs
- Light System: LED front light, turn lights, and brake light
Size Guide and Geometry
- Unfolded Size: 46.1″ × 21.5″ × 47.2″
- Folded Size: 46.1″ × 21.5″ × 22.1″
- Box Size: 47.6″ × 9.8″ × 24.7″
- Load Capacity: 220 lbs
Included
- Standard Charger (54.6V 1.75A)
- Tool Kit
- User Manual
Warranty
Limited warranty coverage applies to manufacturing defects in materials and workmanship under normal personal use. Coverage begins on the date of delivery, applies only to the original purchaser, is non-transferable, and applies only to scooters purchased directly from KaaboUSA.com. Kaabo USA Warranty Policy
12-Month Coverage: Battery, motors, controllers, dashboard, and lights.
18-Month Coverage: Charging ports, throttle, switches, frame, stem, handlebar, folding mechanism, deck, swing arms, steering assembly, and shock absorbers.
6-Month Coverage: Charger and horn.
Consumable Parts: Not covered by the limited warranty.
30-Day Ride Protection Guarantee: For a verified manufacturing defect involving the motor, controller, or battery that makes the scooter inoperable within 30 days, return shipping costs are covered for repair, replacement, or refund, subject to warranty terms and claim approval.
After 30 Days: Standard warranty terms apply, and customers are responsible for shipping costs when shipment to Kaabo USA is required for inspection or repair.
