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Heybike

Heybike Venus

SKU Venus-Rose Gold
$1,499.00
$1,499.00

Estimated shipping time

You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.

What is your Return Policy?

At Northgrid Supply, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:

1. Return Window

You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.

2. Who Pays for Return Shipping?

  • If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
  • If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.

3. Damaged or Defective Items

Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.

4. Changed Your Mind?

If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).

5. Refund Processing

Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.

If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@northgridsupply.com and we’ll look into it immediately.

6. Restocking Fees

In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.

Designed for everyday commuting and relaxed cruising, this lightweight commuter eBike combines a low step-through frame with a 750W hub motor, dual torque-and-cadence pedal-assist sensing, and an 8-speed drivetrain.

A 680Wh battery supports up to 85 miles of range under the stated test conditions, while hydraulic disc brakes, 27.5" × 2.2" KENDA tires, integrated lighting, and configurable Class 2/3 operation support everyday urban riding. The adjustable stem and forward bottom-bracket design are intended to improve rider comfort and accessibility.

45 lbs
Lightweight
85 Miles
Max Range
Sensor Switch
Torque and
cadence
27.5 × 2.2"
Kenda Tire
2/3
Class 2/3
Switch
750W
Motor


Key Features

  • Dual-Sensor Pedal Assist: Uses both torque and cadence sensors for pedal-assist response, with a stated 0.3-second quick assist.
  • Low Step-Through Frame: Features a low step-through frame with a slightly forward bottom bracket for easier mounting and improved leg extension.
  • Adjustable Riding Position: A 90° adjustable stem helps riders adjust the cockpit position for comfort.
  • Long-Range Battery: The 680Wh battery provides up to 85 miles of stated maximum range when tested with a 155 lb rider in PAS 1 with no throttle applied.
  • Hydraulic Disc Brakes: Hydraulic disc brakes provide responsive braking.
  • Class 2/3 Switching: Top speed and throttle behavior can be configured through the compatible mobile app to meet Class 2 or Class 3 operation.
  • Integrated Lighting: Equipped with a white front light with horn and integrated turn signals.
  • Water-Resistant Electrical System: Electrical components carry an IP65 water-resistance rating for protection from rain, dust, and splashes.
  • Accessory Ready: Features extra fork mounts and rack compatibility, with optional accessory packages available.
Dual Sensor

Dual Sensor

Torque + Cadence

680Wh battery

680Wh

up to 85 miles

Easy on and off frame

Easy on & off

Low-Step Frame
with forward
bottom bracket

Hydraulic disc brakes

Hydraulic

Disc Brakes

750W Motor

750W Motor

70 N·m
28 MPH
Top Speed

90-degree adjustability

90°

Adjustability

UL Certified

UL Certified

UL2849 & UL2271

45 pounds without battery

45 lbs

without battery

Specifications

  • Frame: 6061 aluminum alloy
  • Fork: Aluminum rigid fork
  • Motor: 750W hub motor (Galaxy eDrive System)
  • Peak Motor Output: 1400W
  • Torque: Approximately 51.6 lb-ft
  • Drivetrain: Shimano Altus 8-speed, 11–32T
  • Chainring: 48T
  • Pedal Assist: Dual sensor (torque + cadence)
  • Battery: 680Wh
  • Charger: 54.6V / 2A
  • Maximum Speed: 28 mph
  • Maximum Range: Up to 85 miles, tested with a 155 lb rider in PAS 1 with no throttle applied
  • Tires: KENDA 27.5" × 2.2"
  • Brakes: Hydraulic disc brakes
  • Rotor: Approximately 7.09" × 0.075"
  • Display: LCD color display
  • Mobile App: Smart app for iOS and Android
  • Front Light: White light with horn
  • Rear Light: Integrated turn signal; rear red LED listed as optional
  • Rack Capacity: 66 lb
  • Total Rider + Cargo Capacity: Up to 350 lb
  • Bike Weight: 50 lb
  • Weight Without Battery: 45 lb
  • Electrical System Water-Resistance Rating: IP65
  • Whole-Bike Certification: UL 2849
  • Battery Certification: UL 2271

Size Guide

  • Suitable Rider Height: 4'11"–6'2"
  • Suitable Inseam (K): 24.4"–34.7"
  • Seat Tube (A): 16"
  • Chainstay (B): 18.7"
  • Effective Top Tube (C): 23.6"
  • Head Tube (D): 6.5"
  • Handlebar Height (E): 40.9"/43.7"
  • Minimum Seat Height (F): 30.7"
  • Maximum Seat Height (G): 37"
  • Wheelbase (H): 45.5"
  • Total Length (I): 72.8"
  • Bottom Bracket Height (J): 11.8"
  • Frame Style: Low step-through frame
  • Bottom Bracket Position: Slightly forward
  • Stem Adjustability: 90°
  • Tire Size: 27.5" × 2.2"

Compatibility

Compatible With: Smart app for iOS and Android

Accessory Compatibility: Rear rack and accessory packages are supported; extra fork mounts are provided for accessory installation.

Included

  • Throttle
  • White front light with horn
  • Integrated turn signals

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    Frequently Asked Questions

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    Frequently Bought Together

    Total price$5,496.00