You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.
What is your Return Policy?
At Northgrid Supply, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:
1. Return Window
You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.
2. Who Pays for Return Shipping?
If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.
3. Damaged or Defective Items
Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.
4. Changed Your Mind?
If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).
5. Refund Processing
Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.
If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@northgridsupply.com and we’ll look into it immediately.
6. Restocking Fees
In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.
The Himiway D7 Pro is a high-performance softail electric mountain bike built for off-road riders, backcountry hunters, and outdoor adventurers who need serious power, traction, and carrying capability. Its 6061 aluminum frame, full-suspension setup, 26" x 4.8" CST super fat tires, and 400 lb payload capacity make it well suited for rugged trails, snow, sand, mud, rocky terrain, and deep-woods access.
Powered by a Bafang M620 1000W mid-drive motor with 160Nm of torque, the D7 Pro delivers strong climbing support and responsive power for demanding terrain. It features a 960Wh Samsung/LG battery, up to 80 miles of range, Shimano CUES 10-speed drivetrain, Tektro 4-piston hydraulic brakes, thumb throttle, and a Bafang LCD display for controlled off-road performance.
Best For:
Mountain bikers and off-road trail riders
Hunters and outdoor adventurers who need access to deep woods and remote terrain
Taller and larger riders who need a stronger, more capable eBike
Riders navigating deep snow, mud, soft sand, rocky trails, and other extreme environments
Riders who want maximum motor torque with a 160 Nm mid-drive system
Why Choose the D7 Pro?
Bafang 1000W mid-drive motor with 160 Nm of torque for serious off-road power
Four-bar linkage rear suspension and 150 mm inverted air fork for rough terrain control
26" x 4.8" CST all-terrain fat tires for maximum traction
960Wh Samsung/LG battery with up to 80 miles of range per charge
400 lb payload capacity for heavy-duty riding and hauling
10-speed Shimano drivetrain and 180 mm hydraulic brakes for precise control
Key Features
1000 W
Mid-drive Motor
28 Mph
Top Speed
960 Wh
Samsung/LG Battery
80 Miles
Max Range 1
26×4.8
Super Fat Tire
10-Speed
Shimano Derailleur
Go Full Throttle with Full Suspension
The D7 Pro is built with four-bar linkage suspension technology and 26" x 4.8" CST fat tires to help absorb bumps, vibration, and rear-upward force on rough terrain. This setup helps riders move more comfortably and safely across rutted trails, deep snow, soft sand, and uneven off-road surfaces.
Full suspension
400 lb payload capacity
960Wh Samsung/LG Lithium-Ion Battery
The 960Wh Samsung/LG lithium-ion battery uses 5000mAh cells to support strong range, stability, and safety. A single charge can provide up to 60 miles on pure electric power and 80+ miles with pedal assist. The battery is removable and designed to maintain 80% capacity after 1,000 charge cycles.
960Wh battery capacity
Removable built-in battery
Bafang 1000W Mid-Drive Motor
The Bafang 1000W mid-drive motor delivers 160 Nm of torque for steep climbs, quick acceleration, and demanding off-road terrain. With 1300W peak power and torque sensor support, it is designed for confident mountain biking and rugged trail performance.
1000W motor power
1300W peak power
160 Nm torque
Hydraulic Brakes
Hydraulic brakes provide strong and reliable stopping power for safer riding across steep, rough, and unpredictable terrain. The 180 mm disc brakes help deliver controlled braking performance with reduced maintenance needs.
Hydraulic braking
180 mm disc brake
Shimano 10-Speed Gear Shift System
The Shimano 10-speed gear shift system gives riders more control across changing terrain and riding conditions. Paired with the pedal-assist system, it helps riders find the right speed for the trail and can support more efficient range use on a single charge.
Front Suspension
The DASH-AIR-20 inverted fork increases the suspension travel from 95 mm to an impressive 150 mm, which greatly enhances the e-bike's ability to absorb shock. Say goodbye to jarring bumps and hello to a smoother, more comfortable ride. And the DASH-AIR-20 inverted fork is more durable than spring forks.
Thumb Throttle
The thumb throttle are designed for professional cycling enthusiast. Your both hands are more capable of keeping the balance of Himiway Cobra pro.
Selle Royal Saddle
The Selle Royal Saddle features a comfortable design specially made for pressure relief.
26"X4.8" CST Tires
The 26 X4.8 CST all-terrain fat tires are the biggest fat tires in the U.S. e-bike market, providing upgraded grip and traction on rugged roads. Even in the most challenging terrains and weather conditions, these fat tires guarantee your safety and offer you a smooth and easy riding experience.