You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.
What is your Return Policy?
At Northgrid Supply, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:
1. Return Window
You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.
2. Who Pays for Return Shipping?
If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.
3. Damaged or Defective Items
Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.
4. Changed Your Mind?
If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).
5. Refund Processing
Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.
If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@northgridsupply.com and we’ll look into it immediately.
6. Restocking Fees
In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.
A dual-motor electric scooter designed for both urban commuting and off-road riding. Two 1100W motors deliver up to 4,032W peak power and 30 Nm of torque, supporting a top speed of 44 mph and a maximum range of 56 miles under specified test conditions.
The scooter combines hydraulic front suspension, adjustable rear suspension, 10 × 3.0-inch all-terrain tires, hydraulic disc brakes, and a 60V 27Ah battery. A smart center display with NFC unlocking and phone charging provides access to essential riding information and controls.
56+ MILESRange
44 MPHTop Speed
4032WPeak Power
60V 27AhBattery Capacity
35 DEGREESClimbing Angle
265 LBSMax Load
Key Features
Dual 1100W Motors: Two motors provide a combined peak output of 4,032W for strong acceleration and demanding terrain.
30 Nm Torque: Provides strong low-end pull for climbing and uneven surfaces.
44 MPH Top Speed: Supports a maximum verified speed of 44 mph.
56-Mile Maximum Range: Maximum range is rated at 56 miles based on testing with a 165 lb rider at 15 mph on flat terrain.
35° Climbing Angle: Designed to handle inclines up to 35 degrees.
Hydraulic Suspension: Motorcycle-style hydraulic front suspension and adjustable rear suspension provide shock absorption across city streets and rough terrain.
Hydraulic Disc Brakes: Front and rear 140mm hydraulic disc brakes work with EABS for controlled braking.
All-Terrain Tires: 10 × 3.0-inch CST tires provide traction for road and off-road riding.
Smart Center Display: Large 4-inch display provides riding information and incorporates NFC unlocking.
Phone Charging Port: Built-in Type-C charging port supports phone charging while riding.
Adjustable Throttle: Trigger throttle can be switched to a thumb-throttle configuration.
Integrated Lighting: Features a front spotlight/headlight, turn signals, and illuminated deck/pedal lighting.
Motorcycle-Grade Horn: Integrated horn provides an audible signaling function.
Designed for Comfort & Control
Motorcycle-Grade Front. Adjustable Rear.
The motorcycle-grade front hydraulic suspension delivers precise shock absorption, while the adjustable spring-hydraulic rear suspension lets you fine-tune ride comfort. From city streets to rough dirt trails, the X Max stays stable and in control.
Be Seen. Ride Safe.
The Warrior X Max features a bright front headlight, integrated turn signals, and deck lights to improve visibility and help keep you safe in low-light conditions.
More Room. Better Balance.
The wide deck provides extra foot space for better balance and comfort, giving you more control and confidence on every ride.
Clear Obstacles with Confidence
Designed for off-road riding, the high ground clearance helps the scooter pass over curbs, rocks, and uneven terrain with ease. It reduces bottom hits, improves stability, and gives you more confidence when riding on rough roads or trails.
Specifications
Battery Capacity: 60V 27Ah
Battery Type: DMEGC 21700
Battery Certification: UL Certified
Motor Power: 1100W × 2
Peak Power: 4,032W
Torque: 30 Nm
Top Speed: 44 mph
Maximum Range: 56 miles (165 lb rider, 15 mph, flat terrain)
Climbing Angle: 35°
Maximum Load: 265 lbs
Controller: Dual 60V 30A sine wave controllers
Charger: 67.2V 1.75A × 2
Charging Time with Two Standard Chargers: Around 7.8 hours
Charging Time with Two 5A Fast Chargers: Around 2.7 hours
Brakes: Front and rear 140mm hydraulic disc brakes + EABS
Front Suspension: Patented hydraulic shock absorber
Rear Suspension: Adjustable oil spring shock absorber
Tires: 10 × 3.0-inch CST all-terrain tires
Display: 4″ smart center display with NFC unlock and phone charging
Display Water Resistance: IPX7
Throttle: Trigger throttle; switchable to thumb throttle
Horn: Motorcycle-grade horn
Lighting: LED pedal/deck lighting, front spotlight, turn signals, and headlight
Waterproof Rating: IPX5
Handle & Stem Material: 6061 aluminum alloy
Frame Parts Material: 6082 aluminum alloy
Deck Material: 6063 aluminum alloy
Fender Material: PP
Suspension Spring Material: 50CrVA steel
Net Weight: 84 lbs
Package Weight: 97 lbs
Size Guide and Geometry
Unfolded Size: 49.2″ × 25.0″ × 50.8″
Folded Size: 49.2″ × 25.0″ × 22.8″
Box Size: 51.8″ × 12.4″ × 25.2″
Load Capacity: 265 lbs
Net Weight: 84 lbs
Package Weight: 97 lbs
Included
1 × Scooter
1 × Tool Kit
2 × Standard Chargers
Warranty
Limited warranty coverage applies to manufacturing defects in materials and workmanship under normal personal use. Coverage begins on the date of delivery, applies only to the original purchaser, is non-transferable, and applies only to scooters purchased directly from KaaboUSA.com. Kaabo USA Warranty Policy
12-Month Coverage: Battery, motors, controllers, dashboard, and lights.
Consumable Parts: Not covered by the limited warranty.
30-Day Ride Protection Guarantee: For a verified manufacturing defect involving the motor, controller, or battery that makes the scooter inoperable within 30 days, return shipping costs are covered for repair, replacement, or refund, subject to warranty terms and claim approval.
After 30 Days: Standard warranty terms apply, and customers are responsible for shipping costs when shipment to Kaabo USA is required for inspection or repair.
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Frequently Asked Questions
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If your order arrives defective or fails to
function properly, you will receive a full 100% refund!
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