You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.
What is your Return Policy?
At Northgrid Supply, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:
1. Return Window
You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.
2. Who Pays for Return Shipping?
If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.
3. Damaged or Defective Items
Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.
4. Changed Your Mind?
If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).
5. Refund Processing
Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.
If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@northgridsupply.com and we’ll look into it immediately.
6. Restocking Fees
Change-of-mind returns are subject to a 25% restocking fee. Damaged, defective, or incorrect items are not charged a restocking fee.
The Ranger 2.0 is a Class 3 fat-tire electric bike with a step-over 6061 aluminum frame, a 750W geared hub motor, and 26" x 4.0" Kenda fat tires. Its hydraulic suspension fork, hydraulic disc brakes, and 7-speed drivetrain are designed for riding across varied surfaces.
A removable 48V 15Ah, 720Wh lithium-ion battery with LG cells powers the bike. Official performance figures list an average range of 65 miles with pedal assist, up to 90 miles on Level 1, and 30 miles using the throttle. Maximum speed is listed as 28 MPH with pedal assistance and 20 MPH by throttle.
The bike also features 5 pedal-assist levels, a multifunctional color-screen display, thumb throttle, front LED light, rear rack, and fenders. Its listed payload capacity is 300 lbs.
Motor
750W
Top Speed
28 MPH
Tire
4.0" Fat Tires
Battery
48V 15AH
Avg. Range
65 Miles
Payload Capacity
300 lbs
Key Features
Ranger 2.0
This ranger 2.0 boasts apowerful motorpropelling you up to28 MPHand a lockable, removable battery for hassle-free charging at home or the office, itcoversup to 90 Miles by Pedal; 30 Miles by Throttleon a single charge, free from range worries. The 4-inch fat tires conquer anything from snow and sand to rough city streets,6061 aluminum framesupports up to300 lbs, ensuring a reliable and sturdy ride.
Stable Riding
Experience stability with our 750W Geared Hub Motor. Conquer hills effortlessly and cruise at peak speeds.
Sturdy Build
Crafted with a reliable 6061 aluminum frame, easy access for all riders. Supports up to 350 lbs with a reinforced rear triangle.
Responsive Braking
Seamless control with multiple riding modes. Hydraulic disc brake ensures reliable, sensitive braking.
Long-lasting Battery
Powered by a premium 48V 15AH LG battery, covers up to 90 miles on a single charge. Easily lockable and removable.
Shimano Derailleur
Unparalleled riding with the Shimano 7-Speed Derailleur. Conquer hills and cruise effortlessly.
Upgraded Design
Enhance your ride with a rear rack and upgraded fender package. Carry cargo effortlessly and stay stylishly clean.
Smart Display
Enjoy instant power with the thumb throttle. Switch between pedal and throttle modes for accelerated rides. Advanced display offers real-time metrics.
Fat Tire Design
Conquer any landscape with our 26"×4.0" Fat Tire e-bike. Enjoy smooth rides with anti-skidding, wear-resistant performance.
Ergonomic Design
Enjoy a comfortable ride with ergonomic lock-on grips. Designed for personalized comfort.
Specifications
Class: Class 3
Maximum Speed: 28 MPH by pedal assistance; 20 MPH by throttle
Range: Average 65 miles on PAS; up to 90 miles on Level 1; 30 miles on throttle
Brakes: Front and rear hydraulic disc brakes with 180mm discs and power-cut-off function
Brake Rotor: 180mm, 1.9mm thick
Kickstand: Alloy side kickstand, rear mount
Fenders: Plastic, 26" x 110mm
Rear Rack: Aluminum alloy rear rack
Net Weight: 33.1 kg (72.97 lb), including battery
Gross Weight: 43.8 kg (96.56 lb)
Battery Weight: 4 kg (8.82 lb)
Payload Capacity: 136 kg (300 lb)
Product Size: 1930 x 755 x 1110mm
Packing Size: 1570 x 330 x 900mm
Total Length: 1914mm
Head Tube Length: 140mm
Head Tube Angle: 70°
Seat Tube: 425mm
Seat Tube Angle: 70.3°
Handlebar Height: 1109mm
Bottom Bracket Height: 361mm
Chainstay Length: 496mm
Front-Center: 669mm
Wheelbase: 1170mm
Standover Height: 704mm
Reach: 404mm
Seat Height Min/Max: 823mm / 1012mm
Size Guide
Frame Size: 16.7" / 42cm
Rider Height: 5'4"–6'5" / 162–192cm
Inseam: 30"–36" / 76cm–96cm
Included
Electric Bike x 1
Charger x 1
Battery x 1
Front Light & Reflector Combo x 1
Spare Screws x 2
Front Axle Skewer x 1
Pedals x 2
Instruction Manual x 1
Allen Wrench x 1
Open End Wrench x 2
Warranty
Warranty: 2-year initial warranty for e-bikes purchased after March 22, 2024. Battery packs are covered for 2 years from the original retail purchase date or up to 300 charging cycles, whichever occurs first. The motor, controller, display, charger, and throttle are covered for 2 years; the bicycle frame is covered for 2 years against manufacturing defects; and mechanical components are covered for 1 year against manufacturing defects. Warranty terms, exclusions, and conditions apply.
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