You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.
What is your Return Policy?
At Northgrid Supply, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:
1. Return Window
You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.
2. Who Pays for Return Shipping?
If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.
3. Damaged or Defective Items
Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.
4. Changed Your Mind?
If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).
5. Refund Processing
Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.
If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@northgridsupply.com and we’ll look into it immediately.
6. Restocking Fees
In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.
Sirius 1 Plus XL
Sirius 1 Plus XL is a premium hard shell rooftop tent built for families and travelers who want more space, comfort, and utility on the road. Designed to sleep 3–4 people, it combines a durable ABS shell, spacious interior, climate-ready features, and power-friendly functionality for a more capable outdoor setup. Whether you're heading out for a family camping trip or a longer overland journey, this tent is built to deliver convenience and comfort in a wide range of conditions.
With quick setup, integrated roof bars, a built-in AC port, and a comfortable sleeping system, Sirius 1 Plus XL offers a practical balance of durability, storage flexibility, and all-season usability.
Description
Rugged ABS Shell
Crafted from weather-tested ABS, the hard shell is designed to resist UV exposure, impact, and deformation over time. Its smooth, aerodynamic profile adds durability while helping maintain a sleek and practical design for travel across a variety of terrains.
Four-Season Ready
Sirius 1 Plus XL is designed for year-round camping with a dedicated AC port for connecting external climate control systems. The tent is built with flame-retardant 420D waterproof oxford fabric, providing reliable protection from rain, weather exposure, and changing outdoor conditions.
Stargazer’s Dream
The outer cover can be fully rolled up, and the skylight can be opened for a more immersive camping experience. This design allows for increased airflow, more natural light, and a clear view of the sky for daytime relaxation or nighttime stargazing.
Spacious Interior Haven
Designed to accommodate 3–4 adults, the tent provides generous headroom and floor space for a more open and comfortable interior. This makes it a strong option for families, couples, or travelers who want extra room to rest and move around.
Explorer-Ready Power
Built-in roof crossbars support up to 20 kg, giving you added flexibility for carrying solar panels or additional gear. Inside, an Anderson power port helps keep devices charged and makes the tent better suited for off-grid trips and longer outdoor stays.
All-in-One Comfort
The tent includes a built-in memory foam mattress with an anti-condensation layer to improve comfort and reduce moisture buildup. This integrated sleeping system helps create a more insulated, dry, and comfortable place to rest without the need for extra pads.
Well-Lit Convenience
Dual LED light strips are installed both inside and outside the tent to improve visibility after dark. This built-in lighting adds convenience and safety when entering the tent, organizing gear, or moving around camp at night.
What’s Included
1 Retractable Ladder
1 Installation Kit
1 Door
2 Skylights
1 USB Power Port
1 Luggage Bar Mounting Hardware Set
2 Luggage Bars
2 Anderson Connectors
2 Shoe Bags
2 Light Strips
2 Side Storage Bags
2 Side Windows
2-Layer Mattress
4 Support Poles
Warranty
Naturnest provides a one-year limited warranty from the original date of purchase. During this period, defective parts may be replaced at Naturnest’s discretion at no cost to the customer. Replacement parts will be provided, but installation is the responsibility of the customer.
This warranty applies only to customers who purchased directly from Naturnest or from an authorized dealer. Proof of purchase is required for warranty claims on products purchased through an authorized dealer. Second-hand purchases are not covered.
Products sold by Naturnest that are not Naturnest-branded are covered by their respective manufacturers. Some discounted or clearance tents may have limited warranty coverage, which will be noted at the time of purchase.
This warranty does not cover:
UV damage to fabric or outer shell
Normal wear and tear or cosmetic blemishes from use
Damage caused by misuse, abuse, or accidents
Damage caused by natural events such as storms or strong winds
Cosmetic changes that do not affect functionality
Unauthorized repairs or modifications made by the customer
Shipping & Returns
Shipping Policy
We strive to process and ship all orders as quickly as possible. Most orders are processed within 2 business days and shipped through a shipping carrier.
Shipping costs are calculated at checkout. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Delivery is currently available to:
United States
Canada
Free shipping is available within the United States.
Additional delivery availability includes:
Puerto Rico (PR)
U.S. Virgin Islands (VI)
Guam (GU)
Northern Mariana Islands (MP)
American Samoa (AS)
Hawaii (HI)
Returns & Exchanges
If you are not fully satisfied with your purchase, returns and exchanges are accepted within 30 days of delivery. To qualify, items must be unused, in their original packaging, and in resellable condition.