You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.
What is your Return Policy?
At Northgrid Supply, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:
1. Return Window
You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.
2. Who Pays for Return Shipping?
If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.
3. Damaged or Defective Items
Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.
4. Changed Your Mind?
If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).
5. Refund Processing
Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.
If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@northgridsupply.com and we’ll look into it immediately.
6. Restocking Fees
In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.
Sirius 2 Plus XL
Sirius 2 Plus XL is designed for families and campers who want more space, better comfort, and faster setup in one practical rooftop tent. With its expanded 74.8-inch width, this model comfortably accommodates 3–4 people, making it a strong choice for family road trips, weekend camping, and longer outdoor adventures. Quick to deploy and easy to use, it gives you a roomy and reliable shelter without the hassle of a complicated setup.
Built with durable materials, a wider interior, improved airflow, and a moisture-resistant sleep system, Sirius 2 Plus XL delivers the balance of comfort, protection, and convenience needed for an elevated camping experience.
Description
Spacious Interior
Sirius 2 Plus XL features a widened 74.8-inch interior designed to provide more room for sleeping, changing, and moving around comfortably. Its larger layout makes it well-suited for most families, offering a more open and home-like camping environment.
Premium Fabric
Constructed from high-quality 310 GSM poly-cotton canvas, the tent is built for durability and dependable outdoor performance. The fabric is waterproof-rated to 3000mm to help keep the interior dry in wet conditions, while the blackout coating helps create a darker sleeping environment for better rest even in bright surroundings.
Scratch-Resistant Shell
The tent features an ABS shell with a waterdrop-textured surface designed to help protect against rain, moisture, and dust. This durable outer shell adds another layer of protection while supporting long-term outdoor use.
Comfortable Mattress
Inside, Sirius 2 Plus XL includes a dual-layer 2-inch memory foam mattress paired with a high-quality anti-condensation pad. This combination provides firm support, helps resist moisture buildup, and adds warmth for a drier and more comfortable sleeping experience.
Quick Setup
A gas-supported X-frame allows for fast and effortless opening and closing. Simply release the latches, pull down the ladder, and the tent is ready for use within seconds, making setup simple and efficient for any trip.
Insulated Headliner
An automotive-grade insulated headliner helps improve temperature control and reduce condensation inside the tent. This added insulation supports a drier, more comfortable interior in a variety of weather conditions.
YKK Zippers
Premium YKK zippers provide smooth and dependable operation for everyday use. Designed for durability and convenience, they help ensure easy access and reliable long-term performance.
What’s Included
2 LED Strips
6 Side Storage Bags
1 Door
2 Windows
1 Skylight
2-Layer Mattress
1 Retractable Ladder
1 Installation Kit
1 AC Interface
1 USB Interface
Warranty
Naturnest provides a one-year limited warranty from the original date of purchase. During this period, defective parts may be replaced at Naturnest’s discretion at no cost to the customer. Replacement parts will be provided, but installation is the responsibility of the customer.
This warranty applies only to customers who purchased directly from Naturnest or from an authorized dealer. Proof of purchase is required for warranty claims on products purchased through an authorized dealer. Second-hand purchases are not covered.
Products sold by Naturnest that are not Naturnest-branded are covered by their respective manufacturers. Some discounted or clearance tents may have limited warranty coverage, which will be noted at the time of purchase.
This warranty does not cover:
UV damage to fabric or outer shell
Normal wear and tear or cosmetic blemishes from use
Damage caused by misuse, abuse, or accidents
Damage caused by natural events such as storms or strong winds
Cosmetic changes that do not affect functionality
Unauthorized repairs or modifications made by the customer
Shipping & Returns
Shipping Policy
We strive to process and ship all orders as quickly as possible. Most orders are processed within 2 business days and shipped through a shipping carrier.
Shipping costs are calculated at checkout. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Delivery is currently available to:
United States
Canada
Free shipping is available within the United States.
Additional delivery availability includes:
Puerto Rico (PR)
U.S. Virgin Islands (VI)
Guam (GU)
Northern Mariana Islands (MP)
American Samoa (AS)
Hawaii (HI)
Returns & Exchanges
If you are not fully satisfied with your purchase, returns and exchanges are accepted within 30 days of delivery. To qualify, items must be unused, in their original packaging, and in resellable condition.